Refund policy

We have a 28-day return policy, which means you have 28 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, simply fill out the returns section of your invoice. Please note that returns will need to be sent to the following address at the customers expense.

The little baby boutique, 
73 Weymouth Drive,
Seaham,
County Durham 
SR7 8DF

For any queries about returns please contact us at returns@littlebabyboutique.co.uk

Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please note that contact about a defected or damaged item must be made within 5 working days. 

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at
returns@littlebabyboutique.co.uk.